 |
|
Government Contracts |
 |
|
 |
| |
|
|
|
|
|
|
|
|
|
|
New York State Store - Contract # PT60948
OGS website
http://www.ogs.state.ny.us/purchase/snt/awardnotes/7501018805can.htm
Information
Welcome to the QUANTUM New York State Peripheral Storage Contract Page. This contract is for the acquisition of Systems & Peripherals hardware, software and related services. QUANTUM has been serving Government customers for more than 15 years. QUANTUM provides a wide range of government procurement options, including a GSA Schedule, a variety of GWAC vehicles, and 8(a) options. QUANTUM works with carefully selected VARs and OEMs to provide solutions to federal, state, local, education and quasi-government customers.
These partners, along with QUANTUM, provide efficient design, procurement, and implementation of total storage management solutions — whether you need an autoloader for a remote office, a scalable tape library for a data center, or a mixed-media automated system with a 70,000-cartridge capacity. We look forward to working with you.
Account Team
- Sales/Billing and Contract Issues Questions:
Jennifer Wohlleban
Contract Manager
938 North Maple Avenue
Brunswick, MD 21716
Phone:301-834-9335
Fax: 301-834-8900
Jennifer.Wohlleban@Quantum.Com
|
|
|
|
State of Texas Contract Information
VID #1911618616400
Vendor Contact Information:
Contact Person: Daryn Dean
Address: 27102 Boaters
Crossing Katy, TX 77493
Phone Number: 281-371-0681
Email: Daryn.Dean@Quantum.Com
Product/Services Information
| Class-Item |
Codes |
| 204-37 |
Drives, Tape |
| 206-36 |
Controllers, Tape & Tape Subsystems, etc. |
| 208-40 |
Driver and Hardware Support Programs |
| 920-23 |
Data Recovery Services |
| 920-48 |
Storage Services, Data Media |
Statement of Guarantee
Advanced Digital Information Corporation (ADIC) will make available equivalent replacement parts for products sold to the state for at least 3 years after a product is discontinued.
Service Plan Overview:
|
Bronze
|
Silver
|
Gold
|
Platinum
|
Telephone support (ATAC)
|
Mon to Fri,
8am to 5pm
|
Mon to Sun,
24 hours
|
Mon to Sun,
24 hours |
Mon to Sun,
24 hours |
On-site support
|
Mon to Fri
8am to 5pm
|
Mon to Sun,
24 hours |
Mon to Sun,
24 hours
|
Mon to Sun,
24 hours |
On-site target response time
|
Next day
|
4 hours
|
4 hours
|
2 hours
|
Key Account Program Manager
|
|
|
|
X
|
Custom support plan
|
|
|
|
X
|
Solution review meetings
|
|
|
|
X
|
Custom training
|
|
|
|
X
|
Priority call handling
|
|
X
|
X
|
X
|
Spares support
|
X |
X
|
X
|
on-site
|
Multi-vendor support services
|
X
|
X
|
X
|
X
|
Self-help online resources
|
X
|
X
|
X
|
X
|
Preventive maintenance
|
X
|
X
|
X
|
X
|
Extended warranty coverage
|
X
|
X
|
X
|
X
|
Free firmware upgrades
|
X
|
X
|
X
|
X
|
Product training
|
X
|
X
|
X
|
X
|
To escalate any service issues, please contact Daryn Dean, 281-371-0681 or Daryn.Dean@Quantum.Com
Texas State Pricing
|
| |
 |
|
|
|
 |
|
 |
|
|
